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Frequently Asked Questions

How to Register/Sign Up

Step 1: Go to JualTia.com on your browser.

Step 2: Click on the button on top right as below and it will lead you to the Registration Page.

Step 3: Type in your Name, Contact Number and Email address.

Step 4: Key in a strong Password which you would always remember.

Step 5: After reading the Terms and Conditions and ticking the box, click on the orange ‘Register’ button.

How To Verify Your JualTia Account

Step 1: Log in to the email account you registered with JualTia.com.

Step 2: Click on the Verification Email sent from JualTia.com. Please kindly check on your ‘spam’ folder if you did not receive the verification email under ‘Inbox’.

Step 3: Click on the verification link received in the email sent by JualTia.com.

Step 4: Log in to your JualTia account.

How To Log In/Log Out

Step 1: Go to JualTia.com on your browser.

Step 2: Click on the Sign in button and it will lead you to the Sign in Page.

Step 3: Type in your Email address and password registered with JualTia.com.

Step 4: Click on the ‘Login’ button after entering.

How To View Your Profile

Step 1: Log in to your JualTia account.

Step 2: Click on the button as shown below.

How To Edit Your Profile

Step 1: Click on the ‘Edit Profile’ button as shown below.

Step 2: Fill in your personal details and select if you are an ‘Individual (Buyer)’ or a ‘Dealer (Seller)’.

Step 3: Write an introduction about yourself so as for others to know you.

Step 4: Choose your profile picture for JualTia.

Click on the ‘Update my Info’ button after editing your JualTia profile.

How To Check for Notifications

To check your notifications, click on the mail button as shown below.

How To Change Your Account Password

Step 1: Click on the ‘Edit Profile’ button as shown below.

Step 2: Click on ‘Change Password’.

Step 3: Enter your current password, new password; and then reenter the new password again to confirm your new password.

Click on ‘Reset my account’ after entering.

How To Retrieve Forgotten Password

Step 1: Click on the ‘Forgot Password’ button as shown below.

Step 2: Enter the email you have registered with JualTia.com then click ‘Reset my account’. A password reset link will be sent to your email.

Step 3: Click on the password reset link received in the email sent by JualTia.com.

Step 4: Enter your new password; and then reenter the new password again to confirm.

Note: New password should include uppercase and lowercase letters, number(s) and symbol(s) (comma, period, exclamation mark, etc.).

Step 5: Click the ‘Change Password’ button as shown below and all is set.

How To Search for Ads on JualTia

Step 1: Go to JualTia.com on your browser.

Step 2: On the ‘Title’ box, type in the product or service you wish to search for.

Step 3: Click on ‘Search’ to submit.

How to Post Advertisements on JualTia

Step 1: Go to JualTia.com and click on ‘Post Ads’ on the top right corner of the Main Page.

Step 2: : On the ‘Title’ box, type in the title of your product or service.

Step 3: On the ‘Category’ box, select a suitable category for your product or service. Click ‘Next’ at the bottom right corner After completing, click ‘Next’ at the bottom right corner.

Step 4: Select the type of pricing and enter the price of your product or service. Select the price currency after stating the price.

Step 5: Add photos of your product(s) or service(s) by clicking on the ‘Add Photos’ box or simply dropping the picture files in the provided box. Upload only jpg, png and/or jpeg files with a maximum file size of 5MB.

Step 6: Add the description of your product or service appropriately in detail. Include keyword tags to increase the searchability of your product or service.

Step 7: Select the suitable Type of Ad for your product or service. After that, select the condition of your product or service followed by the availability of its warranty in the boxes provided respectively.

After completing, click ‘Next’ at the bottom right corner.

Step 8: Fill in your User Information in the respective boxes.

How to Contact JualTia

Step 1: Click on ‘Contact Us’ to submit a message or enquiry to JualTia.com.

Step 2: Type in your Name, Email address, followed by the Subject/Title of the message or enquiry. Type in the message/enquiry which you would like to submit in the ‘Message’ box.

Step 3: Click on the ‘Contact Us’ button to submit your message or enquiry.

Where can I post my other social media links for my product or service?

Other social media links can be posted under the ‘Description’ box when you are posting an advertisement.

How to Purchase Subscription Plan Packages

Step 1: Click on ‘Our Packages’ to discover more Plans to help with your advertising needs.

Step 2: Select the Subscription Plan of your choice.

Prohibited Goods and Services

Goods

  • Adult Sex Toy
  • Alcohol / Liquor
  • Brand new DC comic books and merchandise
  • E-book
  • Email Address
  • Foreign Registered Vehicle
  • Hacking Device or Software
  • Health Supplement for Infants
  • Mobile Phone Number and SIM Card
  • Offensive Propaganda (including items related to Politics, Religion or other sensitive issues)
  • Paintball Marker, Gun and Firearm (Real, Replica, Toy or Fake)
  • Pre-ordered Item
  • Products that go against the sales policy of any brand or company, i.e. products from Herbalife, Shaklee, Amway, TongYang Inc., STIHL, Elken, Phyto Science & USANA
  • Satellite Dish
  • Speed Trap Device
  • Spy Gadget
  • Tobacco-based products, e-cigarettes, vape devices & liquids, pod systems and all their accessories
  • Uncertified Herbal Medication
  • Unsafe slimming products (not approved by the Ministry of Health), for example Collagen Slim, Beautiful Slim Body and Figure-Up
  • Used Undergarment
  • Vehicle Registration Number and Document
  • Vehicle with ‘Continue Payment’, ‘Continue Loan’ or ‘Sambung Bayar’

Services

  • Black Magic Services
  • Car Pool Services
  • Counselling Services
  • Day Care or Babysitting Services
  • Domestic Help
  • Insurance or Medical Plans
  • Jobs from Overseas (except Singapore)
  • Loan and Refinancing Services
  • Looking for Agents, Dealers, Distributors, Suppliers, Joint Ventures, Business Partners and other similar ads
  • Matchmaking or Dating Services
  • Modelling Services
  • Human Trafficking
  • Personal Messages/Greetings/Announcements
  • Provision of Bank Loans
  • Get-Rich-Quick Schemes
  • Rental of Private Individuals’ Vehicles
  • Reunion Events or Get-Together Gatherings
  • Single or Multi-Level Marketing (MLM, SLM, Direct Sales)
  • SMS Services
  • Tattoo Services
  • Unlock or Jailbreak Services for Gadgets
  • Wifi and Broadband Services
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