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Jobs Administrative/Office Jobs

Customer Service Assistant

  • Customer Service Assistant
Price : $600
Type : Job
Date : February 14, 2021
Location :Bandar Seri Begawan

Job Details:

Position: Customer Service Assistant

Total Vacancy: 1 Female

General Summary:

To provide professional, helpful, high quality customer service and excellent customer experience.

Duties & Responsibilities:

• Greet and welcome customer to the showroom and direct or escort

them to specific destinations they have requested.

• Manage Customer Appointment Schedule and liaise with attending

sales consultant to ensure appointment is met.

• Hear and resolve complaints from customers or the public and

escalate to Customer Service Manager.

• Attend to all telephone calls and direct calls to appropriate destination

or to provide information, taking down messages, or scheduling


• Receive payment and record receipts

• Prepare report as instructed

• File and maintain records

• Perform any other ad-hoc duties as assigned by superior

Minimum Education / Qualification:

• Preferably Diploma or higher

• At least 2 years relevant working experience in a fast paced

environment and service industry

• Possess strong customer service orientation and proven excellent

customer service skills

• Demonstrate ability to interpret customer needs correctly

• Results-driven and able to work under stress

• Proficient in MS Office

Basic Salary:

B$600. 00 per month

Interested candidates are requested to e-mail/send a covering letter and updated resume with copies of official identification (IC/Passport), copy of relevant certificates / documents (education and employment), expected salary and one recent passport photograph to humanresources@indera-motors. com

Only shortlisted candidates will be notified.

Ref :

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